I have had exactly the same problem with SAGA concerning a claim on our day car. A company called Help-Hire supplied a car at £130 per day. The repair at their 'approved repairer' took two weeks longer than anticpated to prolong the hire. I would not enter into the agreement, and Help-Hire didn't realise that I hadn't signed. I told SAGA that my contract was with them and nobody else - they have never responded. RH Hoskin cover our other classics and with one claim in twelve years which was settled instantly with a repair which exceeded the value of the car. They also covered competitive regularity rallies on the continent and one in Iceland at no extra charge.
Richard Clarke
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